Privacy Policy

1. Introduction

SocialNetwork0, Inc., a Delaware corporation with its registered office at 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808 ("Company," "we," "us," or "our"), operates the SoraStats platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you register for an account, subscribe to our services, or otherwise interact with the Service:

• Account information: name, email address, password, profile picture
• Payment information: billing address, payment method details (processed securely by our payment processor Polar.sh)
• Profile information: preferences, settings, subscription status
• Communications: messages, feedback, support requests you send to us
• User Content: videos, prompts, analytics data, and other content you upload or create using the Service

2.2 Information Collected Automatically

When you access the Service, we automatically collect certain information:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: pages visited, features used, time spent on the Service, click patterns
• Session information: login times, session duration, user agent strings
• Cookies and tracking technologies: session cookies, preference cookies, analytics cookies

2.3 Information from Third Parties

We may collect information from third-party services when you connect them to your account:

• OAuth providers (e.g., Google): name, email address, profile picture, account ID
• Payment processors: subscription status, payment confirmation, transaction IDs
• Analytics services: aggregated usage statistics and performance metrics

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Service, including creating and managing your account, processing subscriptions, and delivering features you request
• Communication: To send you service-related notifications, updates, security alerts, and support messages
• Analytics and Improvement: To analyze usage patterns, understand user behavior, improve our Service, and develop new features
• Personalization: To customize your experience and provide relevant content and recommendations
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights and property
• Marketing: To send you promotional materials and product updates (you may opt out at any time)

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing (Polar.sh), cloud hosting (Neon, Cloudflare), authentication (Better Auth), and analytics. These providers are contractually obligated to protect your information.
• Business Transfers: If we are involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information to comply with laws, regulations, legal processes, or governmental requests, or to protect our rights, privacy, safety, or property.
• With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
• Aggregated Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.

We do not sell your personal information to third parties.

5. Third-Party Services and Links

Our Service integrates with the following third-party services:

• Polar.sh: For payment processing and subscription management
• Neon PostgreSQL: For database hosting and data storage
• Cloudflare R2: For file storage and content delivery
• Better Auth: For authentication and session management
• Google OAuth: For social login capabilities
• OpenAI: For AI-powered features and chat functionality

These third-party services have their own privacy policies. We are not responsible for their practices and encourage you to review their privacy policies.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit (HTTPS/TLS), secure database storage, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with the Service. We will also retain and use your information to comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or security purposes.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including marketing communications
• Restriction: Request restriction of processing under certain circumstances
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in Section 14. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Service. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly (e.g., session management, authentication)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use the Service and improve performance

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

11. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

12. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at the information provided in Section 14.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on the Service and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: